Department

Research

Staff

Collaborate

Laboratories

Magazine Contacts
IT

Start

January 2015

End

December 2018

Status

Completed

Service Design for Innovation

Start

January 2015

End

December 2018

Status

Completed

Service Design for Innovation (SDIN) is a European Training Network that aims to integrate service design and service innovation approaches that are now dispersed into an innovative research training framework; doing so leverages the creative power of service design to foster innovation.

Specific objectives are:

  • creating a mass of researchers who can drive widespread application of service design to leapfrog innovation in European organisations
  • developing interdisciplinary competences in the key SDIN area and in key service sectors -ICT, public services and utilities

SDIN training programme comprises:

  • individual research projects with interdisciplinary supervision (design and management) and non-academic involvement; substantial non-academic training
  • development of competences in at least one key service sector, with exposure to other sectors
  • network wide training with innovative courses, workshops, transferable skills training, and network wide training events.

Academic beneficiaries, with unique combination of expertise, provide a rich training experience and research competences in service design and service innovation. The three non-academic beneficiaries are innovation leaders in ICT, public services and utilities, providing a rich ground for application of SDIN results to multiple sectors.

SDIN will have significant impacts on ESRs, partners, and the pursuit of the Innovation Union: SDIN will develop interdisciplinary and multi sectorial competences in ESRs, which are highly valued and have a strong innovation impact on organisations. Beneficiaries will integrate their expertise to build enduring interdisciplinary and multi-sector competences.

SDIN’s extensive dissemination will ensure that the results achieved are shared with wider communities, thus producing spill over effects to other sectors. SDIN can make a significant and timely contribution to the Innovation Union strategy.